EKVS SHIPPING POLICY
Thank you for shopping with EKVS. Below outlines our shipping terms, timeframes, and important information regarding international orders.
DOMESTIC SHIPPING (AUSTRALIA)
All Australian orders are processed and shipped within 1–3 business days from the date of purchase, unless otherwise stated.
Please note: during new releases, restocks, or sale periods, processing times may take slightly longer due to high order volumes.
INTERNATIONAL SHIPPING
International orders are shipped within 1–5 business days.
Delivery times may vary depending on your location and the customs process in your country.
IMPORT TAXES & DUTIES
All international customers are responsible for any import duties, taxes, or customs fees that may be applied by their country’s regulations.
EKVS has no control over these charges and cannot predict their amount.
If you are unsure, please contact your local customs office for more information before placing an order.
REFUSED SHIPMENTS
If you refuse delivery of a shipment from EKVS, you are responsible for:
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The original shipping charges, and
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Any return shipping costs incurred by the courier.
These amounts will be deducted from any refund issued, if applicable.
DELIVERY DELAYS
International deliveries may take longer than expected due to customs clearance or local postal delays. Once a parcel leaves Australia, transit times are beyond our control.
CONTACT
If you have questions about your order or shipping status, please contact us at:
info@ekvs.store